Information Technology HELPDESK

Outlook Email - Adding Another Mailbox to Folders List

Microsoft Outlook can be used to access multiple mailboxes (provided you have been granted the necessary network access rights).

In this example, the mailbox for an account called serf will be added to a users list of folders.

1. Run Outlook
2. Select Tools - E-mail Accounts from the Outlook menu.
If you are running Outlook 2000 on the UEL98 desktop, select Tools - Services. Select 'Microsoft Exchange Server' and click properties. Now jump to step 6.

3. Now select 'View or change existing e-mail accounts' from the E-Mail section of the window and then click the button.
4. Now select Microsoft Exchange Server and then click the button.
5. Now click the button.
6. Now select the Advanced tab.
7. You should now see a list of additional mailboxes to be opened (obviously you won't have any listed if this is the first time you have added any). Click the button.

If you want to remove a mailbox at any time, simply follow the above steps to this screen and then highlight the mailbox to be removed and click the button. Then jump to step 10.

8. Enter the username for the mailbox to be added (e.g. 'serf' ) and click the button.
9. If there is more than one possible account matching the name you entered, a list of possibilities will now appear for you to choose from. Select the one you want and then click the button.
10. You should now be back at the window shown in step 7, with your newly selected mailbox shown in the list. Click the button to apply and close this window. Click the button and then the button to close the 'E-mail Accounts' menu and return to the normal Outlook window.

11. You should now see the new mailbox listed in your folders list and can access folders within the new mailbox as easily as those in your own mailbox.

If you want to access a second mailbox, or have a departmental mailbox setup please contact the IT Network Team (We are listed in the Outlook Address Book as 'Network Admin' )

1. Run Outlook
2. Select Tools - E-mail Accounts from the Outlook menu. If you are running Outlook 2000 on the UEL98 desktop, select Tools - Services. Select 'Microsoft Exchange Server' and click properties. Now jump to step 6.
3. Now select 'View or change existing e-mail accounts' from the E-Mail section of the window and then click the button.
4. Now select Microsoft Exchange Server and then click the button.
5. Now click the button.
6. Now select the Advanced tab.
7. You should now see a list of additional mailboxes to be opened (obviously you won't have any listed if this is the first time you have added any). Click the button. If you want to remove a mailbox at any time, simply follow the above steps to this screen and then highlight the mailbox to be removed and click the button. Then jump to step 10.
8. Enter the username for the mailbox to be added (e.g. 'serf' ) and click the button.
9. If there is more than one possible account matching the name you entered, a list of possibilities will now appear for you to choose from. Select the one you want and then click the button.
10. You should now be back at the window shown in step 7, with your newly selected mailbox shown in the list. Click the button to apply and close this window. Click the button and then the button to close the 'E-mail Accounts' menu and return to the normal Outlook window.
11. You should now see the new mailbox listed in your folders list and can access folders within the new mailbox as easily as those in your own mailbox.